This Privacy Policy explains how Clash of Odds collects, uses, stores, and protects the personal information of registered players in the Philippines. By using our platform, you agree to the practices described here.
Last updated: June 2025
When you register and use Clash of Odds, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino player. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or requesting withdrawals. We also collect technical data such as your device type, browser version, IP address, and session activity logs, which help us maintain platform security and improve your overall experience. If you contact our support team, we may retain records of that communication to assist with follow-up queries. All information collected is limited to what is reasonably necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for identity verification and regulatory compliance. You have the right to request a copy of the personal data we hold about you at any time by reaching out through the contact details available on our FAQ page.
Clash of Odds uses the personal information we collect for a number of clearly defined purposes that are directly related to providing you with a safe and functional gaming experience in the Philippines. Your account details are used to verify your identity, process transactions in Philippine pesos, and ensure that only eligible players can access the platform. Technical and usage data helps us detect unusual activity, prevent fraud, and maintain the integrity of our games and sports betting features. We may use your contact information to send you important account notifications, security alerts, or updates about changes to our terms or policies — we do not use your details for unsolicited marketing without your consent. Aggregated and anonymised data may be used internally to analyse platform performance and improve the features available to Filipino players. We will never sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances.
We only share your personal information with third parties where it is strictly necessary to deliver our services or comply with legal obligations applicable in the Philippines. Payment processors and financial service providers receive the minimum data required to complete your deposit or withdrawal transactions securely. In cases where we are required by Philippine law, a court order, or a regulatory authority to disclose your information, we will comply with that obligation and, where permitted, notify you of the disclosure. We may share anonymised, aggregated data with analytics partners to help us understand how the platform is used, but thisdata never identifies you personally. Any third-party service providers we engage are contractually required to handle your data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose beyond the specific service they provide to us.
Clash of Odds takes the security of your personal information seriously and applies industry-standard technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our systems is restricted to authorised personnel who require it to perform their duties. We conduct regular internal reviews of our data handling practices to identify and address potential vulnerabilities before they can affect our Filipino players. In the event of a data breach that is likely to result in a risk to your rights or freedoms, we will notify you and the relevant Philippine regulatory authority in accordance with our legal obligations. While we make every reasonable effort to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your Clash of Odds account and to keep your login credentials confidential at all times. If you suspect that your account has been compromised, please contact us immediately through the support details on our FAQ page.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine law and our regulatory obligations. Transaction records and identity verification documents may be retained for a minimum period as mandated by financial regulations, even after your account has been closed. When your data is no longer required for any lawful purpose, we will securely delete or anonymise it in accordance with our internal data retention schedule. You may request the deletion of your personal data at any time, subject to any legal or regulatory requirements that oblige us to retain certain records. Requests for data deletion can be submitted through the contact information available on our FAQ page, and we will respond within a reasonable timeframe. Please note that deleting your data may result in the closure of your Clash of Odds account if the retained information is necessary for account operation.
Under applicable Philippine data protection law, you have a number of rights in relation to the personal information that Clash of Odds holds about you. You have the right to access your personal data, to request corrections if any information is inaccurate or incomplete, and to request the deletion of your data where there is no lawful basis for us to continue holding it. You also have the right to object to certain types of processing, including direct marketing, and to request that we restrict how we use your data while a complaint or query is being resolved. If you wish to exercise any of these rights, please contact us through the details provided on our FAQ page and we will respond to your request within the timeframe required by Philippine law. We will never penalise you for exercising your data protection rights, and all requests will be handled with care and confidentiality. If you are not satisfied with how we have handled your request, you have the right to lodge a complaint with the relevant Philippine data protection authority.
Clash of Odds reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer to Filipino players. When we make material changes to this policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through the platform or via the contact details associated with their account. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. We recommend that you review this page periodically to stay informed of how we are protecting your personal information. If you have any questions about this policy or how your data is handled, please visit our FAQ page for guidance and support contact details.
Our FAQ covers the most common questions about your account and privacy on Clash of Odds. If you need further help, our support team is ready to assist Filipino players.